Category: General


I thought I’d publish a brief post of some Computer Security Basics.  While I’m no security expert I can share some of what I think to keep things safe for myself:

  1. Keep your computer up to date.  If Windows wants to install and update – do it. If a software package – such as Abode Flash/PDF – wants to update do that let it.  Don’t put these off – get them done as what they are fixing is probably already be used by the bad guys.
  2. Know what security software you have – is it McAfffe, is it Microsoft Security Essentials?  Know what it is and be sure it’s also up to date.  Some of the most evil threats lately are programs that look exactly like an security (anti-virus, anti-spam, anti-spyware) program – and trick you into giving them money.  I had to basically restore a relative’s laptop back to how it came – as the malware that got on the machine prevent me from doing most anything and the relative didn’t know what was supposed to on the computer.
  3. If something just doesn’t look right it probably isn’t.  This applies to both e-mails, facebook messages, etc.  I’ve seen a lot of things on Facebook lately -where some malware posts on my or somebody’s wall – but it doesn’t seem right.  Ignore/Delete those.
  4. Be aware of your Facebook Security settings – as many of the defaults are set much more open than you would think.  In the upper left-hand corner click on Account – then Privacy and/or Account Settings.
  5. If you are doing something sensitive – like banking, e-mail, etc. – then be sure you’re on a security page – look for the lock!
  6. If you have a Wi-Fi network at home set a password and don’t use WEP.  If you don’t have a password set then you’re network is open to the world.  Also – if you’re in a public place with free Wi-Fi with no password then be very careful what you do as unless it’s on a secure page it’s open to anyone else on that network.
  7. Don’t use the same password on all the sites you visit.  If one of those sites is compromised then you are at risk that you’re compromised on all of your sites.  My best recommendation is to something like LastPass – something that helps you generate unique passwords and keep track of them.  I use it an love it!
  8. If you’re unsure of something then ask and/or research it.  I still find myself having to research items to determine if they are safe or not.
  9. If you have a laptop or smartphone set a password on it.  If you travel a lot with your laptop then you should consider encrypting the drive so if it’s lost or stolen your data isn’t also lost or stolen.
  10. If you see a link in an e-mail either copy the address out or hover over it to make sure it’s what you think – i.e. if it’s supposed to take you to abc.com make sure it shows abc.com, not qef.com.

Goodbye Palm

This is my farewell post to Palm – as I finally have entered the Android world with my purchase of an Evo 4G.  My latest palm phone was a Palm Pre – using Palm’s new WebOS.  Frankly the WebOS was a fascinating OS with some features that I still miss (the notifications and the card motif are wonderful).  The poor hardware and the lack of apps was what pushed me over the edge into the Android world – from a very long history with Palm based products.  I was on Sprint -with the original Palm Pre – that was very slow and the screen was behind the times.   I had the phone repaired once and on the day I bought my EVO the speaker broke again (tried to call someone and I couldn’t hear anything).  The final nail in the coffin was that the promised os upgrade (with flash support) wasn’t coming and Sprint wasn’t offering the new devices.

My history with Palm devices goes way back – well before they had anything to do with a phone – when they were just a PDA.  I remember watching the Palm devices with envy – desiring the concept of getting organized.  I believe my first Palm device was actually a Handspring Visor Deluxe (in my favorite color of blue).   Handspring was a competitor to the original Palm company – at the time owned by 3com (anyone remember U.S. Robotics - a modem company who bought the original Palm?).  The Handspring devices had an expansion slot at the top of their devices where you could add items like cameras, gps – even a phone.  I remember getting this device with joy – as it provided you the ability to have a digital calendar (the Handspring Calendar is still one of the best I’ve had – Google Calendar is still lacking things), notes, etc.  What was innovative in general about the Palm devices was the Graffiti entry system.  You used a stylus (as I write this it sounds so last century) to write characters in an area at the bottom of the screen.  I remember liking it as it would turn my scribbles into actual words (which the pen doesn’t do as well).  Therefore you could “write” out your calendar entries, enter to-dos, take notes, etc. without a keyboard.

That was my first “Palm” device – which I paid about $200 for back in 2001 (about 10 years ago which tells you how fast technology moves).   I actually tried to use it as a phone back then – using a phone module and a “Voicestream” wireless plan (the plan allowed only 60 minutes a month).  In July of 2002 I upgraded to a Visor Edge (for about $150).  This was a thin, metallic PDA with a later version of the operating system.  I managed to make it just over a year before upgrading which I now realize mirrors how often I upgrade technology (and empty my bank account).  This model also had an internal battery instead of using a bunch of AAA batteries.  Of course back then the black and white screen and no connectivity meant that the battery lasted for days – instead of hours.  I also remember that one of the best features of the Palm was the backup and restore feature – so transferring from the Visor Deluxe to the Visor Edge was easy.  The default desktop software would backup your data, apps, etc. every time you synced it.  So if you upgraded devices or lost your data it was very easy to get everything back.

At some point I abandoned using the Visor as a phone and my family started using a sprint phone (yes – one phone for both my wife and I).  I remember that thing being this big, black brick – that even worked on “analog” networks (which practically nobody remembers anymore).  I think after that thing got run over both my wife and I got Sprint phones of our own (we we’re big spenders then – 2 phones).   But then my pent-up need to upgrade took over and I bought a Treo 180g and switched to T-mobile.  This was my first “smartphone” (actually one of the first smartphones ever).  It was an interesting phone – in that it had this flip-up “cover” that contained the speaker.  It was like most “Palms” – in that it had the Grafitti area, the buttons and especially the software.  One of the early compelling features of the original Palm OS was the apps – long before Apple’s app store I was buying/downloading apps for my Palm devices.  As I upgraded I was able to keep these apps, my calendar entries, etc.  I made it a total of 8 months between buying the Visor Edge and the Treo 180g.

The problem with that phone was that it wasn’t well built – the flip-up concept had an issue where the wires running to the speaker (the one you hear people on) would wear out.  Therefore I think (from looking at my e-mail history) that I ended up buying a few of these phones.  I also remember the Grafitti area ended also wearing out – from so much use.  I think therefore I ended up buying another version that had the keyboard – which in a way was the end of an era – as the “Grafitti” concept was one of the key features of the Palm OS.  The good thing was that along this journey I was able to upgrade/replace devices while keeping my data (Calendar, notes, etc.) and my applications.

I liked my phones but the T-mobile service wasn’t the best and my wife really wanted to go back to Sprint.  So my next device was a Palm Centro – a Palm branded phone for the Sprint network.  So in 2007 I again switched to another Palm Phone – this time with a color screen!  At that time the Palm Centro was not my first choice – as it was a lower end phone – vs. the higher end Treo lines.  It was truly a Palm – so my apps and data were again transferred to the new device.  The Centro actually had a pretty good keyboard on it for it’s size – very usable (using your thumbs).  The screen, while color, wasn’t too spectacular -as it was basically the same lower resolution screen – but in color.  This was when the Palm OS was really starting to show it’s age – not as advanced as some of the alternative phones.  Despite the fact it had a web browser and e-mail it did have good battery life – something I’ve missed.  It also had a great signal – so it worked very well as a phone (something that doesn’t seem as important now).  Overall it wasn’t a bad phone – just a bit behind the times.

So now we get to my last Palm Device – the Palm Pre.   In some ways this wasn’t a Palm Phone – as it wasn’t based on the Palm OS – but on Web OS. Originally I thought I could run my old apps on the phone – but found out later it required an emulator for more money (so I never moved them over).  At this point I switched to Gmail for my e-mail, contact, calendar, etc. (see this post on that journey) – one of the best choices I ever made – and worked wonderfully on the Pre.  I remember how much time I spend deleting e-mails from the Centro – on top of deleting them from the e-mail account itself.  The Palm Pre also had a good web browser (based on Webkit) that was a world of difference from the rudimentary one on the Centro.

In many ways the Palm Pre was a wonderful device – one I had a lot of hope in.  I think one of the best features was the “card” interaction.  You could every easily and intuitively switch from one app to another by flipping through the apps like a deck of cards.  If you wanted to close an app you flipped it away – just like a deck of cards.  The notifications in WebOS were also great – showing up at the bottom of the screen in any app you are in (unlike Android which shows then on the home screen).  For text messages that could be great – as you could see the message without the need to switch out of the app.

Ultimately for me I decided to move to Android as I was disappointed by both the hardware and the lack of apps.  I remember seeing over and over information about an app – but for iPhone and Android only.  I do believe that implementing WebOS on an tablet could be wonderful – provided the hardware is sufficient.  The lack of apps will still be an issue – as developers will only develop for so many devices (with Android and iPhone being the most dominant – with Blackberry and the new mobile Windows next).

Good Palm History Sites:

 

The other day I was listening to Security Now – a security podcast with Leo Laporte (my old buddy from Tech TV) and Steve Gibson. Steve Gibson presented a fascinating technique on creating a secure – yet memorable password.  Many of us have heard by now a lot of the techniques for creating secure passwords:

  • lower and UPPERCASE letters
  • At least one number
  • At least one special character
  • Not actual words

Basically random gibberish is what they tell us to use.  Oh, and we should never use the same password on more than one site/application and don’t write them down.  So basically we’ve been told to do something no one of us are really good at.  While Lastpass is an excellent solution – you still have to have a password to use that.  So the challenge is to create a password that is safe, yet memorable.

Steve presented a fascinating idea – documented here:  https://www.grc.com/haystack.htm.  One of the basic points is that length is almost as important as using all the other rules we’ve been taught.  Basically those bad people (you know the guy in Russia smoking a cigarette in a dark room) have to use a brute force method to guess passwords.  Most of them have this big gigantic dictionary of words – all the words you could think of using in a password.  Our goal as users is to create a password that doesn’t have those dictionary words in it. So the traditional approach is to basically create some random gibberish that would never be cracked.

There’s an alternative – length.  A hacker doesn’t know how long your password is – they have to guess – and they’re likely to start small instead of large.  So Steve determined that adding a number of say, dashes, to a password, increases the strength of the password – but is far easier to remember.  Let’s try some examples ourselves:

  • Here’s a LastPass random password: U6^gEeL4zO
  • Here’s an alternative: ———-H0t——  (10 dashes, Uppercase H, Zero, lowercase t, 6 dashes)

I don’t know about you – but the 2nd one, while not simple, is far easier to remember….

For some time I’ve noticed that some of my MP3 files were missing – and I suspected iTunes was the culprit.  Therefore a few month ago I switched iTunes to an alternate role – using it only for my iPod. I therefore split off my “music” library from the one iTunes uses – so it can’t mess with it.

The problem was that I was missing some music – whole albums were missing.  So I was left with figuring out now how to get those back – as some of them weren’t from CDs – but were downloaded.  I looked at my online backup – but didn’t find them.  That was probably because they were deleted well before I noticed they were gone – so the online backups don’t go that far back.

So I was on to Plan B – my DVD backups.  I grabbed some from my safe deposit box (off-site) and brought them home.  After putting it off for a few weeks I copied them over and explored the backups.  The first set I tried wouldn’t copy off (probably a disk was bad).  But the 2nd set – ironically having a label of “before iTunes” worked.  I found quite a bit of my music that I hadn’t seen in a while and restored it to my disk.

So if you tell me I’m paranoid about backup you might be right.  But I’m also right – in that it worked for me – being able to get my music back!  This also demonstrates different types of backups – for the most part you want a current backup – mirror what it looks like right now.  But the other type of backup is point-in-time – which captures history. With that you can go find a file deleted a long time ago, an old version of a file, etc.  These are more expensive to do – as it takes me quite a lot of time and a full safe deposit box – but now I’m more convinced…

Today I got a chance to play with Facebook’s new page format – a pretty interesting change.  If you are familiar with how your profile has changed in Facebook you’ll find the new Facebook Page format to be familiar.  It has the same line of photos at the top of the page  - so if your Facebook page doesn’t have photos (this one didn’t) you might want to add some [what I did was actually take some screenshots of blog posts - as the Facebook Page that I was experimenting with is tied to a blog - http://www.godlovesandrew.com].    The overall layout of the page is much more like the rest of facebook – vs. the older format (I’ll include a screenshot below of the existing format).

One of the really interesting things was not about the format of the page – but what it can do now.  For the first time a page can now act more like a profile – in that it can “like” other pages and have a news feed of it’s own.  For example if you look at the sample screen shot I provided you can see how I “liked” 2 other pages -and this shows prominently on this Facebook page.  So this opens up a potential marketing tool – as you can like and interact with others pages.  For example you could “like” a fan page where your customers live – posting content directly on that page – but as your FAN page.  I know that’s a little confusing – but it’s closer to what some people have asked of me.  You still can’t directly interact with other profiles – which is what some people I’ve talked wanted to do (that’s why some businesses have used a profile instead of a page).

Overall I liked the change – I just had to come up with some photos quickly (and will need to do for another FAN page) for it to make sense.  I do think many business owners will really like the ability to like (that came out strange).  I also think a more consistent UI to the screens is a good thing – to make it easier for users.

With my new laptop it dawned on me I could have a different strategy for my data storage.  I’ve been pretty paranoid over time in how I had my data organized – to ensure that my backups were very effective.  Therefore my strategy was to keep all the data on my desktop – with the laptop accessing that data. Therefore all my data was in one place – to make it easy to back up.

The downside of this was that it could be quite slow at times – as I was accessing all the files across a wi-fi network – instead of locally.  This was even worse when the microwave went off – as that interfered with the Wireless G network.  The advantage was that the backup was easy – I had the data in easily defined folders (not the “My Documents” setup) that I could execute my 3 part backup:

  1. Backup to an external hard drive (using SyncToy).
  2. Backup to DVDs on a periodic basis and store in my safe deposit box.
  3. Have carbonite running on the desktop – constantly backing the up the data.

While this was effective for backup reasons – it wasn’t too great for performance or traveling.  The other reality was that my laptop didn’t have much room – as it had a drastically smaller hard drive (and I have a lot of data!).   Therefore I didn’t think it was feasible to keep everything on the laptop.

But things have changed allowing me to re-examine this strategy:

  1. My wife got her own laptop – so we basically never used the desktop anymore except for backup, scanning, etc.
  2. I’m not sure where the desktop might go – as we’re going to need to re-arrange some rooms soon.
  3. This laptop I have has a very large and fast hard drive – both the desktop and laptop came with 500 gig 7200 RPM hard drives (I have an extra 500 gig hard drive in the desktop).
  4. Carbonite is so effective it makes me feel more confident in having data on my laptop.

Therefore I’ve come up with a new strategy:

  1. Use my laptop the way it was intended – put most of my data on the laptop’s hard drive.  This will improve both performance and ease of travel.
  2. Keep some shared and backup style data on the desktop – the parts both laptops would use.
  3. I bought a 2nd license to Carbonite- so I have 1 for the desktop and 1 for my laptop (my wife’s laptop doesn’t have enough on it to backup – most she uses is internet or is on the desktop).
  4. I’ll still do the local hard drive backup – just have to do it twice (at least until I run out of room on  the backup drive).
  5. Continue to do the quarterly DVD backups – just probably copy to the portable hard drive – then burn from there….

I seemed to have developed a pattern lately in setting up new computers – so I thought I’d write down some thoughts.  Hopefully they will help you with successfully setting up (or re-installing your new computer):

  1. If it’s a laptop – go ahead an plug it in – the battery probably won’t make it very long and a lot of installs require you to plug it in.
  2. I turn the thing on and go through the basic setup – it often takes a few screens.
  3. It’s more than likely going to prompt you for some windows updates – so go with the program (reboots and shut downs are likely).
  4. MAKE THE BACKUP MEDIA – this is a very important step – to do before you get too far.  While most computers these days have a backup partition you can boot into (from pushing a button when the computer starts up) that doesn’t help you if the entire hard drive crashes.  So you REALLY, REALLY want to have the backup DVDs in order to get the computer back up and running with a new hard drive.
  5. Make dups of those backup DVDs – I recommend making a copy to be on the safe side.
  6. Finish any windows updates – more probably crept up on you – as they just keep coming..
  7. Get your browsers setup – I use chrome – but I also recommend ensuring IE is up and running on your system. You’ll find this is useful.
  8. The next step is to install programs – the most important being your anti-virus/firewall program. I’d do this before you get too far – to keep yourself safe.
  9. I’d then start with your basic programs – password managers, office, business tools, etc.
  10. The other big thing is your data (you backed it up – right?).  This might involve copying from another computer (across a network), from a backup drive – or simply mapping network drives.
  11. Now you might want to set up your printer – as that can be helpful.
  12. At this point you’ll probably remember the other little programs, utilities, etc. you missed before – most of which can be downloaded.

Have I reminded you to backup lately?  Because after re-building your computer that would be a good time to get started….

Recently I realized that it was time to upgrade my laptop – especially as I needed to upgrade my copy of Dreamweaver (I was using Dreamwear8).  At first I was planning on keeping the laptop for a few years – but when I tried a trial version of Dreamweaver CS5 I couldn’t move between the menus – so that was a clue that it was time to upgrade.  And not being able to charge the battery and missing the esc key was also a clue..

So now it was time to obsess about the next toy – I mean laptop.  One of the primary drivers for me again was Dreamweaver CS5 – to get a computer that runs it well.  So I started testing a trial version on different computers – it ran pretty well on my desktop (that I hardly ever use now) – an athlon dual core.  It also ran pretty well on my wife’s laptop – which was a celeron.  So I know that her laptop was the minimum in terms of performance.

The next thing to consider was the size of the laptop – I had an older laptop where I was running in 1400 x 900 -so I didn’t want to lose my big screen.  So I was tempted to buy a 17″ laptop – as they run at 1600 x 900.  After seeing how much they cost I again looked at my wife’s 15″ laptop which runs at 1366 x 768.  Dreamweaver CS5 seemed to look pretty good on her screen – so I decided that a 15″ was enough.

I knew already that I wanted a lot of memory – as I seem to run many things all at once – which fills it up.  So I wanted 4 gig – or at least the ability to upgrade.  I also was debating on the size and speed of the hard drive.  I was tempted by the 7200 RPM hard drives – but realized that a 5400 RPM might be good enough.

After doing some research (i.e. obsession) I was trying to decide what processor I really wanted.  I decided I really wanted an i3 or a i5 in order get the best performance (I compared the “passmark” score of the processors – as this seemed to be the only way these day s to compare).  So I started looking for multiple laptops across the net – including some Black Friday and Cyber Monday deals.

I finally came back to the place I’ve gone lately – Microcenter.  I found my laptop – an open box, refurbished Toshiba laptop.  I’ve found the refurbished laptops that Microcenter gets are often a great deal (unfortunately for my biz profits this is my 3rd computer this year).  I got a core i3, 4 gig of RAM, 500 gb 7200 RPM hard drive with a 12 cell battery.  It was a far better deal than I can find anywhere else (even including a $60 extended warranty to get a year’s warranty) – so I highly recommend them.

So now it’s time to set up the new laptop.

Have you backed up your phone in a while? It dawned on me the other day I have a lot of photo and video on the phone I don’t want to lose.  So I spent a while copying them off onto my computer before my phone crashes (and with how many times I keep dropping it that may be a physical crash).

What’s nice about my e-mail and contacts is that they are backed up – via google.  I made the switch a while ago to Gmail – so that it was much more seamless between my computer(s) and my phone.  It’s also nice that if I add a contact either place they are almost immediately synchronized.

Many other parts of the phone are synchronized – as the Palm does an online backup (this was a transition from the old Palm days where you plugged it on and “hotsynced” every day).  But there was one major gap – video, pictures, music, etc. – are NOT backed up.  While I can upload the pictures to Facebook, Flickr, etc or e-mail them – that’s still not a backup.

So today I took some time and copied over probably a hundred photos off the phone into my folder structure.  I realized I had some really good photos and video on it – as it’s often the most convenient device.

So again I’m on a rant about Backup again – just with a different device…..

The other day I was setting up the “Internet” channel on my Nintendo Wii – basically the Opera Browser.  I was messing around my with Wii – seeing all it could do – and I’d heard that I could stream media using the browser.  I suddenly realized having this browser on the Wii significantly alters the capability of the product.  While it’s primarily a gaming machine (great for families) the browser changes the capabilities of the device.  What can I do with a browser now?

  • Browse simple web pages on my TV
  • Watch YouTube videos on my TV (such as TWIT)
  • Stream music, videos, etc. from my Computer (Orb)
  • Check my e-mail, Facebook, etc.
  • Look at just about anything on the net

Do you know what the best thing about this is – it was free.  The addition on one piece of software fundamentally changes the nature of the box – from just a game machine to more of a computer.  There is no one telling me what I can and can’t do – the browser opens up a world of choice and power.  I wonder sometimes if the browser has become one of the most powerful applications on any modern device.  Can you imagine a world without it?

Or does the browser really show us the power of connections – of communication?  I remember when computers weren’t connected – when everything was local.  There’s so much more information and effectiveness to be found in the network – in connections.  This is formally referred to as the “Network Effect” – in that as more and more people are connected the value of those connections grows.  Years ago (when I was a teenager) there were BBS – Bulletin Board Systems – that allowed my lone PC to connect to a shared computer to download new software – which was cool at the time.  Then the early internet started (when I was in college) which I though was really neat – but the information shared was small and limited in terms of users.  Then the Internet went mainstream and continues to grow and change at an astounding rate – bring us new opportunities every day (how old is Facebook?).

Now today the Internet has a profound influence in our lives – as many of use spend a lot of time online doing many things.  We shop, we communicate, we learn – we live online in many ways now.  And that browser facilitates so much of that – one piece of software with so much potential…

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